Privacy Policy

JTPD Digital Solutions (“JTPD”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and handle information when you visit our website or submit an enquiry through our contact form.

1. Information we collect

When you submit the website enquiry form, we may collect the information you choose to provide, including:

• Your name and company name
• Your email address and phone number
• Your industry and the service you are interested in
• The message or other details you include in your enquiry

Our website hosting and security services may also process limited technical information, such as IP address, browser/device information and request logs, as part of delivering and protecting the website.

2. How we use your information

We use enquiry information to respond to your request, understand your business requirements, discuss relevant services, communicate with you about the enquiry, and maintain appropriate business records. We do not use the enquiry form to request payment card details, passwords or government identity documents.

3. Where information is stored and who processes it

Website enquiries are transmitted through our Cloudflare-hosted website service and form-processing endpoint. The form handler uses Google Apps Script and Google Sheets to record enquiry details, and sends an email notification to our business contact address. Cloudflare and Google may process information as service providers in accordance with their own terms and privacy practices.

We do not sell personal information submitted through the website. We may disclose information where required by law, to protect our rights or systems, or to service providers assisting with the operation of the website and enquiry process.

4. Retention and security

We keep enquiry information for as long as reasonably necessary to respond to and manage the enquiry, maintain business records, resolve disputes and meet applicable legal requirements. Retention may vary depending on the nature of the enquiry and our obligations.

We use service-provider tools and reasonable administrative and technical measures intended to protect information. No method of transmission or storage can be guaranteed to be completely secure.

5. Your choices and requests

You may contact us to request access to, correction of, or deletion of personal information you have submitted, subject to applicable law and any records we are required or permitted to retain. We may need to verify your request before acting on it.

6. Cookies and third-party services

Our website may rely on essential hosting, security or operational technologies provided by third parties. We do not currently describe this website as using advertising cookies or behavioural advertising trackers. If we add analytics, advertising or other non-essential tracking technologies in the future, we will update this Policy and provide any notices or choices required by law.

7. Children’s privacy

This website is intended for business and professional enquiries and is not directed at children. Please do not submit a child’s personal information through the enquiry form.

8. Changes to this Policy

We may update this Policy when our website, services or legal requirements change. The latest version will be published on this page with its effective date.

9. Contact us

This Policy is intended as a practical description of our current website enquiry process. It is not legal advice. We may need to update it if we add new tools, tracking, marketing systems or other data-processing activities.